My Account suspended

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    Dwi Harsono 
    Asked on February 25, 2021 at 09:23 AM

    Hi Admin,

    I just tried to signup in JOTFORM, then succeeded. Unfornutely when I am tryimg make new form, one of my word used phrase PASSWORD. Then my account automatically suspended.

    Kindly give me out of this matter anyway.

    Regards,

    Dwi

  • Profile Image
    Bojan_J
    Answered on February 25, 2021 at 12:15 PM

    Greetings Dwi.

    You are right, since you have used the phrase "password", your account was automatically suspended. I have removed the problematic field and reactivated your account.

    Please don't use this, or any other phrases that might cause the suspension to prevent this from happening again.

    Let us know if you have any additional questions.