Teachers must be able to save & continue later. But when new form is initiated, the previous applicant's data pops up.

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    Asked on November 18, 2013 at 10:18 AM


    I'm pretty sure I'm not trying to reinvent a new process here as I've seen the issue mentioned in a couple of different threads. That said, I've tried all of the recommended options and am still having an issue.

    I created an application in a two-step form. The first form initiates the document and I'm trying to make it send an autoresponder to the applicant's email that includes their edit link so they can continue, save and ultimately submit. However, I've been testing this process and although I use three different emails to initiate the app, when the 2nd part of the form pops up it displays the previous applicant's information.  How do I make sure each teacher that wants to submit a form is able to do so uniquely.  I can't to a "strict check" because these are teachers and their IP addressess will duplicate.

    Eventually, I'd like to put the first form on a WP site which I'm currently testing in 

    Thank you in advance,

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    Answered on November 18, 2013 at 12:10 PM

    Thanks for contacting us.

    I cloned your form and follow the steps you described, I used two different email addresses, when I opened the second form for the sencond email address, the information of the first email was there. However, this happens when form users use the same browser in the same machine, this method you are using to Save the form and continue later, use the information that is saved in the browser, so if the teachers that will fill ou the form will use different machines and differen browsers there won't be any problems, the information of the first applicant won't appear when the second applicant opens the form.

    I would recommend you to use a different browser so that you can see that using a different browser or machine will solve the issue.

    Please let us know if you need further assistance with this or kindly open a new thread to post unrelated inquiries.

    Thanks for using Jotform.