Downgrading from a Subscription Account to a Free Account

Hi - I want to sign up for 3 months for the Bronze package - but its possible I may need to downgrade to Starter package after that time

Will there be a refund for the unused 9 months - or can I just pay monthly for the Bronze package without the discount for 12 months subscription

Hi there,

It's actually up to you which subscription you will go with.

For the yearly, yes we can issue a prorated refund for the unused time left on the subscription if you decided to cancel after a few months.

Or, as you've mentioned, you may purchase the monthly subscription and cancel it anytime.

Here's a guide: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free

I hope this answers your query. Let us know if you need any further assistance.