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KhalisJamil2Asked on February 25, 2021 at 12:40 PM
Please help to send email verification to the username below. They claimed they didn't receive any email or pop-up in their account to verify the email.
Not in spam as well
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Mike_G JotForm SupportReplied on February 25, 2021 at 10:03 PM
We would like to apologize for any inconvenience. I have checked the email address of the accounts that have registered using your "Your Personalized Rewards Link:" and no email address is on our bounce list. Also, I have checked the mail logs of each email address and it shows that we have sent them the email with the link they can use to verify their account.
Nevertheless, I have sent them the verification email to the email address link of each account in your screenshot. If they still haven't received the email to verify their account, you may ask the owner of each account to contact us so we can check their account's status for them.