Form showing unsecure connection

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    Asked on February 25, 2021 at 01:02 PM


    I've sent our Array order form to a customer for a trial run and attached to this email is what they've said in response to accessing the form. Is there a solution to this? Does the form have to be secured? If so, that would be something we are highly interested in since these forms would collect personal information.

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    Answered on February 25, 2021 at 09:00 PM

    Hi there,

    I checked your "Array Order Form" on different browsers(e.g. Chrome, Edge, and Firefox) and it is currently in HTTPS, which means it is secured.

    See the image below.

    1614303779_603852238f5b4_Desktop 2021-02

    You may check our security page to learn more about other security features that Jotform has:

    Please take note that all forms are secured by default.

    Can you please check the form on your end to see if you are getting an unsecured connection message as well?

    We will wait for your response.