Form showing unsecure connection

  • Dehlia_arce
    Asked on February 25, 2021 at 1:02 PM

    Hello,

    I've sent our Array order form to a customer for a trial run and attached to this email is what they've said in response to accessing the form. Is there a solution to this? Does the form have to be secured? If so, that would be something we are highly interested in since these forms would collect personal information.

    Jotform Thread 2925837 Screenshot
  • Lorenz JotForm Support
    Replied on February 25, 2021 at 9:00 PM

    Hi there,

    I checked your "Array Order Form" on different browsers(e.g. Chrome, Edge, and Firefox) and it is currently in HTTPS, which means it is secured.

    See the image below.

    1614303779 603852238f5b4 Desktop 2021 02 Screenshot 10

    You may check our security page to learn more about other security features that JotForm has: https://www.jotform.com/security/

    Please take note that all forms are secured by default.

    Can you please check the form on your end to see if you are getting an unsecured connection message as well?

    We will wait for your response.