Account locked

  • Megan
    Asked on February 25, 2021 at 1:36 PM

    We have not been trying to get in and all of a sudden we are locked out. Please unlock for us.


    Thank you in advance

  • Amin JotForm Support
    Replied on February 25, 2021 at 9:07 PM

    Hi there,

    Thanks for reaching out to us!

    Seems like your account has been locked up due to many failed login attempts.

    Kindly note that I've successfully flushed those attempts and sent a password reset email to your account registered email address, please check it and follow its instructions.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.