Deactivated Account

  • Profile Image
    Angie 
    Asked on February 25, 2021 at 01:54 PM

    Hello-


    I just tried to log in and I got a message saying my account was deactivated. I think this may have been because I was testing a form and entered junk into the fields instead of real answers. Is there a way to get the account back up and running?


    Thank you,

    Angie Helland

    Screenshot
  • Profile Image
    jherwin
    Answered on February 25, 2021 at 09:27 PM

    Hello Angie, I checked your account (angiehelland) and it's in good standing. Let me know if you are still experiencing any issues with your account so we can further check.

    Thank you!

  • Profile Image
    Angie 
    Answered on February 25, 2021 at 09:33 PM
    Hello-
    I just tried logging in and I’m still getting the “account suspended” warning.
    Thanks,
    Angie
    Sent from my iPhone
    ...
  • Profile Image
    Angie 
    Answered on February 25, 2021 at 09:44 PM
    Maybe I have two accounts. The one I am showing suspended is angie@theurbanrefuge.com
    Thanks for your help!
    Angie
    Sent from my iPhone
    ...
  • Profile Image
    jherwin
    Answered on February 26, 2021 at 03:18 AM

    I activated that account as well, please check.

    Thank you!

  • Profile Image
    Angie 
    Answered on February 26, 2021 at 07:11 AM
    It works now! Thank you so much!
    Angie
    Sent from my iPhone
    ...