Deleting submission does not reduce space of weekly planner widget.

  • jbasscase
    Asked on February 25, 2021 at 2:08 PM

    It used to be that when I would delete a submission from a form that was using the Weekly Appointment Planner, the number of appointments in the widget would add back in the one that was just deleted. Now it's not doing that when I delete the submission.

    On this form, we need to start with 10 available slots for all age groups. We did a "test" form, and chose the 9-11 age group, so the available slots for that age group went down to 9. I went in a deleted that test submission, so the widget should go back 10, but it stayed at 9. I don't want to have to go in there and change the widget to 11 in order for it to say 10, so where in the backend is it still saying that we have someone signed up for that 1 slot?

  • Jed_C
    Replied on February 25, 2021 at 9:31 PM

    In new Jotform Tables, you now have to delete it from trashed entries as well after deleting a submission so it will be cleared.

    Tables link: https://www.jotform.com/tables/210336951311951

    Deleting submission does not reduce space of weekly planner widget Screenshot 20