PDF downloads of original patient forms are not downloading.

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    PCHS2020
    Asked on February 25, 2021 at 02:24 PM
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    FelipeSantana
    Answered on February 25, 2021 at 09:43 PM

    Hello @PCHS2020,

    Thank you for contacting Jotform Support.

    If you are trying to download all of the PDF reports for your form submissions, you will actually be emailed a zip folder containing all of the files. However, if you are trying to only download one at a time, you should receive a download right on your browser.

    Related User Guides - How-to-download-form-submissions-as-excel-csv-pdf

    Please review the user guide above to help you download your PDF submissions. If you still need help after reviewing the user guide, please let us know. And, kindly share the URL of the form you want to download the PDFs for so we can take a look.