How can I view signatures?

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    WCORTHO
    Asked on February 25, 2021 at 02:34 PM

    Hello,

    We currently have one form each from the same submitter in the HIPAA and Appointment Policy/Insurance Protocols folders that have broken signatures. Is there a way to adjust the settings to view these?

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    jherwin
    Answered on February 25, 2021 at 10:09 PM

    You can view signatures if your account is logged in or if you view the submissions through the submissions page of the form: How-to-view-form-submissions. Or, if you want to view signatures via email, that's possible if your account is not HIPAA enabled.

    You would need to lift privacy settings in your account, which require a login to review files, here is the link: https://www.jotform.com/myaccount/settings.
    1614308765_6038659d9d847_uncheck.pngPlease note that your account is not HIPAA compliance yet, please follow this guide if you want to upgrade your account to HIPAA: How-to-upgrade-to-HIPAA-compliance