How to apply our branding to the autoresponder email

  • ICAMembership
    Asked on February 25, 2021 at 2:38 PM

    Hi! I was just curious if at the Bronze level of membership we are able to apply our branding to the auto-response email? Thank you!

  • Sigit JotForm Support
    Replied on February 25, 2021 at 10:31 PM

    Greetings,

    I checked that your account is on Starter (Free) Plan.

    JotForm has multiple subscription options, including a free plan. Free users have access to all of the same features as paid users, but with lower limits on form counts, form submissions, form views, upload space and submission storage. To check out the different options, visit our Pricing page.

    Regarding "if at the Bronze level of membership we are able to apply our branding to the auto-response email?"

    Yes, it is possible to customize the autoresponder email template with your current Starter (Free) account.

    Related guides:

    This a simple demo form https://form.jotform.com/210558277655060

    Open the form and go to the Emails settings

    1614310001 60386a713a2e1  Screenshot 10


    Insert Image options are Upload new image, Your previous uploaded images, and Enter URL

    1614310066 60386ab276f5c  Screenshot 21


    Remember to click the Save button

    1614310121 60386ae96772f  Screenshot 32


    On email (autoresponder email sent to the user)

    1614310255 60386b6f1c46a  Screenshot 43


    I hope that helps. Let us know if you have further questions.

    If I misunderstood your questions. Kindly provide us more details.

    Regards.