Error with logo (presumably all images)?

  • chaotic_motherly
    Asked on February 25, 2021 at 2:42 PM

    good afternoon!

    i was just editing my form and noticed the logo at the top was no longer visible (no, i didn't delete it). when trying to upload the logo again, it says it is uploaded but the image is still not visible. when i click on it, it throws a 502 server error. also, none of "my images" are loading when i open that side panel.

    any advice? thanks in advance!

    Jotform Thread 2926112 Screenshot
  • jherwin
    Replied on February 25, 2021 at 10:15 PM

    We are sorry for the inconvenience this may have caused. It could be a temporary issue, I cleared your form caches as well. Can you please test the form using incognito mode and see if the issue persists on your end?