Downloading Excel file

  • jlangrish
    Asked on February 25, 2021 at 2:43 PM

    I am trying to download a report of submitted forms. When I go to choose the Excel option the attached screen appears. What is the problem? Ive never had this issue occur in the past


    Jotform Thread 2926120 Screenshot
  • Elton Support Team Lead
    Replied on February 25, 2021 at 10:23 PM

    Sorry about that. The problem was temporary and it's already fixed. Please try it again. Thanks!