Getting a 502 Error when downloading the file

  • nkkblah
    Asked on February 25, 2021 at 2:44 PM

    I have been trying to open a few different documents that were submitted using a Jotform but I keep getting a 502 Error that says the following:


    Error: Server Error

    The server encountered a temporary error and could not complete your request.

    Please try again in 30 seconds.


  • Elton Support Team Lead
    Replied on February 25, 2021 at 10:15 PM

    Sorry, about that. There was a temporary server issue. Could you please download the file again? If you're still unable the file, please share with us the file URL so we can test it here.

    Thanks