What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my Premium Subscription to go back to a Free Account?

    Asked by saplank on November 18, 2013 at 12:43 PM
    my account cancel cancel subscription cancel plan free account cancel premium
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    JotForm Support

    Answered by KadeJM on November 18, 2013 at 02:23 PM

    Saplank, I have checked our account and it looks like your subscription was already processed to be cancelled your subscription for you per your request so you should be okay now. Your current plan will be good for the remainer of the time and you can expect your account to be automatically downgraded back to a Free Account around 11/27/2013.