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HeatherHenselAsked on February 25, 2021 at 3:52 PM
Hello,
I have created a new account, that I need to move a form to from another account.
Please see below.
Thanks, Heather
(1) Provide us with your Username the Form(s) are on.
Username: advantagemarketing
(2) Tell us the Name(s) or Provide us with Links to the Form(s) you need us to Move.
https://form.jotform.com/202456459670158 COVID Waiver Form
(4) Tell us the Username of the Account that you want your Form(s) and Data Transferred.
Username: HeatherHensel
(5) Once this is completed we will then respond to you to confirm it.
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Jessica JotForm SupportReplied on February 26, 2021 at 12:21 AM
Hi HeatherHensel, thank you for reaching us.
As per request, I have moved the form: 202456459670158 from advantagemarketing to HeatherHensel.
Let us know if you require other assistance.
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HeatherHenselReplied on February 26, 2021 at 9:05 AM
Thanks, can you tell me why the HeatherHensel account shows 100 submissions for the form already?
What is the billing/form reset cycle?
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roneetReplied on February 26, 2021 at 10:29 AM
I see you have already upgraded your account with the username HeatherHensel.
The billing cycle reset on the first day of every month.
In a free account, you can receive 100 submissions a month.
You may check your account's usage limit via this guide:
https://www.jotform.com/help/408-understanding-your-account-usage-and-limits
Thanks.