Move Form to New Account

  • Profile Image
    HeatherHensel
    Asked on February 25, 2021 at 03:52 PM

    Hello,

    I have created a new account, that I need to move a form to from another account.

    Please see below.

    Thanks, Heather


    (1) Provide us with your Username the Form(s) are on.

    Username: advantagemarketing


    (2) Tell us the Name(s) or Provide us with Links to the Form(s) you need us to Move.

    https://form.jotform.com/202456459670158 COVID Waiver Form

    (4) Tell us the Username of the Account that you want your Form(s) and Data Transferred.

    Username: HeatherHensel


    (5) Once this is completed we will then respond to you to confirm it.


  • Profile Image
    Jessica_H
    Answered on February 26, 2021 at 12:21 AM

    Hi HeatherHensel, thank you for reaching us.

    As per request, I have moved the form: 202456459670158 from advantagemarketing to HeatherHensel.

    Let us know if you require other assistance.


  • Profile Image
    HeatherHensel
    Answered on February 26, 2021 at 09:05 AM

    Thanks, can you tell me why the HeatherHensel account shows 100 submissions for the form already?

    What is the billing/form reset cycle?


  • Profile Image
    roneet
    Answered on February 26, 2021 at 10:29 AM

    I see you have already upgraded your account with the username HeatherHensel.

    The billing cycle reset on the first day of every month.

    In a free account, you can receive 100 submissions a month.

    You may check your account's usage limit via this guide:

    https://www.jotform.com/help/408-understanding-your-account-usage-and-limits

    Thanks.