Account Disabled

  • Quitana Smith
    Asked on February 25, 2021 at 5:38 PM

    I am not requesting any restricted information. I only provided a list of documentation my clients would need in order to complete their applications with the lender of their choice. I was getting ready to purchase a monthly subscription but after this I cant. I've lost 4 clients today because of this.

  • John Support Team Lead
    Replied on February 26, 2021 at 2:38 AM

    As checked, this form:  PPP Assistance on your account has been tagged as a Fake Loan Offer.

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our TermsFree accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate your account, we will have to delete the offending forms.

    Or, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Ticket #2926534 as your subject. We will let you know about the status of your account after a thorough review of your proofs.