URGENT!!! Account Suspension??? AGAIN???

  • Jennipher J Williams
    Asked on February 25, 2021 at 5:58 PM

    THIS IS THE THIRD FREAKING TIME YOU GUYS KEEP SUSPENDING MY ACCOUNT FOR NO REASON!!! I HAVE A VERY IMPORTANT MEETING AND NEED TO SEND A POTENTIAL NEW CLIENT MY 501C3 INTAKE FORM ASAP!!!

    PLEASE FIX WHATVER PHISHING ALGORITHM YOUR SYSTEM IS PROGRAMMED TO KEEP FLAGGING ME!!!!!!

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  • John Support Team Lead
    Replied on February 26, 2021 at 2:44 AM

    Apologies for this inconvenience. I can see that the word 'CASH APP' is added into your email notifications/autoresponders. This is a blacklisted keyword.

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    I have whitelisted the form and reactivated the account.

    Let us know if you need further assistance.