Google account set up bug

  • KiaiKim
    Asked on February 25, 2021 at 7:49 PM

    Hi,

    I tried to allow Jotform to access my Google Drive for a form that is there, but it would not log in to my chosen account. Then I accidentally used an old Google account that does not even exist anymore, but it "worked" though there are no forms on it. The account I would like to access is kiai@careassoc.org and the account I want to disconnect is kiai@careforus.us. Thank you.

  • Girish JotForm Support
    Replied on February 26, 2021 at 3:35 AM

    Please clear your browser cache, log into your JotForm account, reintegrate the Google drive app on your form and then check.

    I have additionally cleared the form cache on your account too.