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chavellaAsked on February 25, 2021 at 8:02 PM
Hi there, we have a number of order forms already setup, but still testing them before we upgrade to a paid year subscription.
Just wanted to know after people make their selection, how can they check to see they have ordered the correct items, and add/delete items before they go to enter their payment details.
Some people may click on the wrong items or the wrong quality. They will not know this until after payment has gone through.
How can you do this?
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Richie JotForm SupportReplied on February 26, 2021 at 3:52 AM
You may add a review before submit widget in your form for your form respondents to review the data before submitting.
Pleas check it out and let us know if this fits your requirements.
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chavellaReplied on February 26, 2021 at 4:43 AM
Thank you but find it rather difficult to use. We added the widget, which goes at the bottom of the form, but where to from there? We just want to check the order visually, to make sure clients have ordered the correct thing.
Are there any further explanations of how to do this?
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Richie JotForm SupportReplied on February 26, 2021 at 6:08 AM
Once you add the preview before submit widget, your form respondents would have to fill all the form details first and then they would click review answers.
Once the review answers is clicked, the field details will show.
If user is satisfied with the data, he may submit the form or go back to the form to redo some of the details.
You may test it out on my sample form using Square sandbox.
https://form.jotform.com/210562227409956
Square test CC number is :4111 1111 1111 1111
Security code:111
Exp date: 02/26
Hope this information helps.
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chavellaReplied on February 26, 2021 at 3:45 PM
Thank you for this, but is there any way they can review what they selected by seeing the images, not text?
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chavellaReplied on February 26, 2021 at 5:17 PM
Tested this, looks good but came up with an error, see below.
Is this error because of Square sample data or a real error.
The URL form is https://www.jotform.com/build/210456337057858#previewPlease see sample form with sample data and Square sandbox, before we hit the preview button - https://www.jotform.com/build/210456337057858#preview
Is it something we are doing wrong
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Lorenz JotForm SupportReplied on February 26, 2021 at 10:44 PM
Hi there,
Is there any way they can review what they selected by seeing the images, not text?
Sadly, the widget will only show the summary of data as text. There is no option from the widget to include images.
To avoid confusion, I have moved your other query to a separate ticket. You may refer to this link https://www.jotform.com/answers/2929887 and we'll be responding to you there very shortly.
Thank you.
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chavellaReplied on February 27, 2021 at 7:06 AM
Just another question on the Review Form.
When review the form in Mobile Phone mode (portrait) the information is not all that mobile friendly. It cuts off the right hand section. You cannot even see submit. see below. How can this be fixed since most people use a mobile in portrait mode not landscape.
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Richie JotForm SupportReplied on February 27, 2021 at 9:04 AM
You may use custom CSS to make the widget mobile responsive.
You can add this custom CSS in your Form designer.
@media screen and (max-width: 480px){
#previewContainer #previewButtons {
display: block !important;
}
}
Guide:https://www.jotform.com/help/117-how-to-inject-custom-css-codes
Let us know how it goes.
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chavellaReplied on February 27, 2021 at 5:23 PM
Thank you, looks good but now we have an issue with the landscape orientation of the form in mobile mode. See below.
How do we fix this one?
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Kenneth JotForm SupportReplied on February 28, 2021 at 5:08 AM
Hi there,
After customizing the form, here is how it looks:
If that is acceptable, kindly insert these codes into your Inject Custom CSS Area: https://www.jotform.com/help/117-how-to-inject-custom-css-codes
@media screen and (max-width: 580px)and (orientation: landscape){
li.noprint {
width: 87% !important;
}
button#backToForm {
min-width: 33% !important;
}
button#printForm {
min-width: 33% !important;
}
button#input_2 {
min-width: 33% !important;
}
}
I hope that helps.
Best.