Google Sheets: The integration should be constantly reintegrated

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    Kara_marketingteam
    Asked on February 25, 2021 at 09:24 PM
    We are experiencing this same issue. Is there any update on this?
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    Vick_W
    Answered on February 25, 2021 at 09:31 PM

    Hi there,

    Please confirm if you are referring to the following form URL:

    https://www.jotform.com/form/203424786678064

    Submissions are missing from Google integration this is why you have to reintegrate Google Sheets? Please confirm this and provide any details that you may want to add so we can escalate the issue.

    Looking forward to your reply.

    Thanks

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    Kara_marketingteam
    Answered on February 26, 2021 at 11:30 AM

    Hi Vick, yes that's the form I'm referring to.

    The reason we keep having to reintegrate is that submissions are missing - it will just stop syncing new submissions to the google sheet after a while.

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    IvayloK
    Answered on February 26, 2021 at 03:53 PM

    I have forwarded your issue to our backend team. There is no ETA for when it will be addressed, but we will immediately let you know, when we have any updates.