I can't get into my account for some reason

  • Toni
    Asked on February 25, 2021 at 9:24 PM
  • John Support Team Lead
    Replied on February 26, 2021 at 4:34 AM

    As checked, your account has been suspended as these forms below are collecting credit card number and related information:

    Booking Form

    Vacations with Toni Form

    1614331935 6038c01fb26db  Screenshot 10

    Due to our PCI certification, we are required to deny the collection of credit card details (this includes but not limited to credit card numbers, expiry dates, CVV or credit card codes) on regular forms.

    However, we have other PCI-compliant ways to do this. All you need to do is choose any of the payment processors available on our platform in order to integrate into your forms. You still won't be able to collect credit card details directly though.

    I have removed the said fields from the forms above and reactivated the account. You may now log in again.