Why is it not working

  • jotformjman
    Asked on February 25, 2021 at 9:25 PM

    I am using the take photo widget but when I make it send a email with the image it does not display the image it show a icon1614306323 60385c137a676 nj Screenshot 10

  • Lorenz JotForm Support
    Replied on February 26, 2021 at 4:45 AM

    Hi there,

    I've checked your form's submission and it currently has an image that was taken using the widget.

    Can you please confirm if you're still getting the issue?

    We will wait for your response.

  • jotformjman
    Replied on February 26, 2021 at 1:11 PM

    Yes i am

  • VincentJay
    Replied on February 26, 2021 at 5:42 PM

    Please try updating your account settings (https://www.jotform.com/myaccount/settings) and disable these options:

    1614379316 60397934e2f1a vs463 Screenshot 10

  • jotformjman
    Replied on February 26, 2021 at 5:55 PM

    It worked

    Thanks for your help