Why is it not working

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    jotformjman
    Asked on February 25, 2021 at 09:25 PM

    I am using the take photo widget but when I make it send a email with the image it does not display the image it show a icon1614306323_60385c137a676_nj.png

  • Profile Image
    Lorenz_A
    Answered on February 26, 2021 at 04:45 AM

    Hi there,

    I've checked your form's submission and it currently has an image that was taken using the widget.

    Can you please confirm if you're still getting the issue?

    We will wait for your response.

  • Profile Image
    jotformjman
    Answered on February 26, 2021 at 01:11 PM

    Yes i am

  • Profile Image
    VincentJay
    Answered on February 26, 2021 at 05:42 PM

    Please try updating your account settings (https://www.jotform.com/myaccount/settings) and disable these options:

    1614379316_60397934e2f1a_vs463.png

  • Profile Image
    jotformjman
    Answered on February 26, 2021 at 05:55 PM

    It worked

    Thanks for your help