What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Embed code not showing on Wordpress

    Asked by taliajensen on November 18, 2013 at 03:24 PM

    after pasting the embeded code into a page on my wordpress website, hosted by bluehost, it doesnt show up. I dont know what i am doing wrong as i have tried the source code, the embedded code, secure and unsecure...

    Page URL:
    www.taliaphotography.com

    Wordpress plugin embed code
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    JotForm Support

    Answered by ardy0689 on November 18, 2013 at 04:04 PM

    Hello. We apologize for this inconvenience.

    However, when using JotForms on Wordpress, we already have an official plugin that you can install on your Wordpress.

    Go to Plugins > Add Plugin > Search "JotForm Embed".

    When you see the "Embed Form" plugin made by "Ertekin" click "Install Now" and activate it after installation

     

    On your Post/Page Editor you should be able to see the JotForm icon among the toolbars. When you click on it, it will show all your forms that you can choose and embed directly and generating the Wordpress shortcode for Jotform

     

    If you need further assistance, please do not hesitate to reach us or kindly open up a new thread if it is another topic. Thank you

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    Answered by on November 18, 2013 at 04:27 PM

    okay, i have it installed but when i try and click on the JotForm Icon from a wordpress Page, it doesnt load anything...

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    JotForm Support

    Answered by ardy0689 on November 18, 2013 at 05:15 PM

    Hello. Thanks for the update.

    May I ask what browser you are using? JotForm Wordpress plugin works best using Google Chrome. A form selection window should popup after that. If you are not logged in to JotForm, the login window will popup instead.

     

    Please clear your browser's caches first or try to use Chrome browser. You could also try to clear your Form's caches. Please refer to this guide on How to Clear Form Caches.

    Please let us know if this issue persists. Thank you

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    Answered by taliajensen on November 18, 2013 at 11:00 PM

    that worked thanks! google chrome worked much better

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    JotForm Support

    Answered by ardy0689 on November 19, 2013 at 12:25 AM

    It great to know that you made it work on your end. Feel free to post your future inquiries that you might have here on the forum by creating a new thread.

    Regards