Appointment slot still showing even though the time is booked

  • Profile Image
    communications_gsrv
    Asked on February 25, 2021 at 11:02 PM

    Hello Again,

    Hi,

    We use the Appointment Widget for our Shop Appointment Form and it is set up to accept curbside appointments (15 min) for our Brooklyn Center location. There are submission for March 4 from 2:30 to the end of the day yet still appear on the form. Any suggestions on how to get the submissions to match the public calendar

    https://form.jotform.com/202685684401154

    Thanks,

    Natalie

  • Profile Image
    Sam_G
    Answered on February 26, 2021 at 05:11 AM

    Hi Natalie,

    We are sorry for the inconvenience.

    I have checked your form and you have set it to 2 available slots for a group appointment type.

    1614334275_6038c943e4b6d_

    May we know if this issue is also happening to other dates?

    I have cleared your form cache.

    Can you please check again and let us know if the issue still remains?

  • Profile Image
    communications_gsrv
    Answered on February 26, 2021 at 11:08 AM

    My apologies, as I see now this was my error. Thank you so much for your help!