Error message

  • Profile Image
    Asked on February 26, 2021 at 12:47 AM

    Hi there,

    First of all I would like to say thank you so much for this wonderful site that we can be able to create our online sign up forms.

    My forms are completed but when I do a test run it keeps giving me error message like this:

    Error during transaction

    The merchant login ID or password is invalid or the account is inactive.

    Please go back and fix this

    Please help, Im creating this for a business project and would love to get it rolling by next week.

    Thank you and hope to hear from you soon

    Lisa Mule

  • Profile Image
    Answered on February 26, 2021 at 05:52 AM

    Hello Lisa,

    Thank you for reaching out and thank you for the kind words.

    This error is coming from the fact that your integration is not complete:


    We have written a guide that should help you:

    Hope this helps.

    Do not hesitate to reach out if you need further assistance.