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    Phone number does not restrict input

    Asked by VentureSix on November 18, 2013 at 04:26 PM


    We implemented our first forms. Our only concern was the phone number field. It does not restrict the number of characters. Our fear is that someone will input the number wrong. Sure enough, our first response and they only put 2 digits in teh area code.

    Is there any way to make this field properly force 3x3x4 digits?



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    JotForm Support

    Answered by ardy0689 on November 18, 2013 at 05:07 PM

    Hello Maurice, thanks for posting your inquiry here on the forum.

    You have to enable the "Input Mask" and set your structure or restriction using # symbol. By default, when you enable the "Input Mask" it automatically applies a restriction that is similar to what you want 3x3x4 digits.


    If you need further assistance, please do not hesitate to post your questions here or kindly open up a new thread if it is another topic. Thank you

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    Answered by VentureSix on November 20, 2013 at 06:19 PM

    Thank you! I didn't see it was an off-on switch.