Mailchimp integration - groups

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    Laetitia_Shand
    Asked on February 26, 2021 at 02:49 AM

    Hi Jotform,

    My Mailchimp integration works fine in terms of bringing contact to Mailchimp however I can't seem to get the function working by which they select their own groups. Can you please help?

    Laetitia


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    tommy
    Answered on February 26, 2021 at 06:30 AM

    Hello,

    I'm currently working on your request, I will let you know once it's ready.

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    tommy
    Answered on February 26, 2021 at 07:01 AM

    Hello,

    Thank you for reaching Jotform Support. I cloned and tested your form. However, I was not able to replicate your issue. Mailchimp integration is working as expected.

    Your Jotform field's label does not need to match the group category name in Mailchimp, but the options should be exact matches of the groups under your category.

    Please make sure you integrate your Mailchimp integration correctly. For further information, please check our user guide below;

    Adding Mailchimp Subscribers to Interest Groups

    If you require any further assistance feel free to let us know.