Password reset not working

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    Matthew Critchlow 
    Asked on February 26, 2021 at 09:04 AM

    Hi, I'm unable to login. It seems the password is no longer recognised. I have clicked the forgotten password button, but not ever received the email. I have check my "Other" and junk inboxes and so far there is no trace of a re-set email. Your assistance is greatly appreciated. Matthew.

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    Answered on February 26, 2021 at 10:20 AM

    I have checked your account trainingatthrive and it seems the account email address has been updated to in**@thi***

    Hope this information helps.