form is in Italian

  • Carla Rupkey
    Asked on February 26, 2021 at 9:46 AM

    Somehow my screen has moved over to the Italian language. At one point, I found the button that I could change it back to English. But then the next time I would get into the program, it had switched back to Italian. I clicked around, and now that button has disappeared and I can not get anything back to English. Help!

    Thanks

    Carla

  • Richie JotForm Support
    Replied on February 26, 2021 at 11:37 AM

    Hi Carla, it seems you're referring to the account efreeit

    May I know the web browser you're using when viewing the forms or editing?

    May we know the form with the issue?

    I have viewed the forms in the account but it is showing in English.

    Looking forward for your response.

  • crupkey
    Replied on February 26, 2021 at 1:55 PM
    I kept searching and finally scrolled all the way down to the bottom of the
    page and found another place that you could pick the language and that
    seemed to work. Thanks
    1614365731 6039442335427 image Screenshot 10
    Carla Rupkey | Executive Assistant Family Ministry
    e: crupkey@efree.org | p: 636-779-2142
    ...
  • Jovanne JotForm Support
    Replied on February 26, 2021 at 6:17 PM

    Hi Carla,

    Thank you for taking the time to update us. We're glad that you were able to resolve the issue.

    Let us know if you need further assistance. We are always happy to help.