What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Clicking the File Picker doesn't do anything

    Asked by tresextio on November 18, 2013 at 10:16 PM

    I have created form that is submitted succesfully, but the file picker field is not working. It shows up, but clicking on the blue button "Pick File" doesn't do anything. I assume a pane should show up so I could choose files from my computer.

    Page URL:
    http://form.jotform.co/form/33218070219851?

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    JotForm Support

    Answered by EltonCris on November 19, 2013 at 01:48 AM

    Hi there,

    I checked your filepicker field here but it's not yet fully integrated. You missed to add the API Key in order for the filepicker to work.

    You can get this API Key when you login to your Filepicker account. https://www.inkfilepicker.com/

    If you have further questions about this, let us know here. Thanks!

  • Profile Image

    Answered by tresextio on November 19, 2013 at 02:53 AM
    do i need this external service when i want upload functionality or do you
    have anything built in as well that I can use?
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 19, 2013 at 05:27 AM

    @tresextio 

    Sorry for a little delay.

    You are right with that since Ink-Filepicker (formerly known as Filepicker.io) is a 3rd party app integrated to Jotform so therefore you have to register to inkfilepicker site to get your API Key. Filepicker.io + JotForm: Let Your Users Upload Files From the Cloud

    Yes, Jotform has built in file upload tool. It's under Form Tools.

    Thanks!