Having an issue

  • Profile Image
    myspectacularjourney
    Asked on February 26, 2021 at 12:55 PM

    Hi there,


    in the past I have used your form services and they worked fine. That being siad however we created a form at https://form.jotform.com/210535170322139 and when people try to login it says "1: timeout: Cannot allocate memory: obviously something is wrong


    We want a reliable form anyone can access from anywhere,


    can you help?



    1614362056_603935c8c1195_154278027_77882

  • Profile Image
    Kevin_G
    Answered on February 26, 2021 at 05:21 PM

    Apologies for the inconveniences caused.

    I've cleared your forms cache and the form started loading without issues, kindly check and let us know if you have any questions.

  • Profile Image
    myspectacularjourney
    Answered on February 26, 2021 at 08:27 PM

    Kevin, thanks for looking into this, the form is working now!