Contact Forms

  • Profile Image
    Sagi Levy 
    Asked on February 26, 2021 at 02:34 PM

    Hi,
    We want to revamp the contact forms on our page.

    Some Key Features we need to have:

    1. Dynamic Subject Line. For example, the contact form should have 5 different options that need to have different email subjects.
    2. The incoming form must be from the form fillers email, so that way when we reply back it goes straight to the form-filler
    3. Some fields must be mandatory
    4. After the form is completed there should be some kind of "Thank you for completing this form, a representative will reach back out to you soon" message or popup
    5. Conditional Text Fields
    6. Link with Klaviyo so we can set up an autoresponder

    Are functionalities supported by Jotform?

  • Profile Image
    Jovanne_A
    Answered on February 26, 2021 at 07:12 PM

    Hi, thank you for contacting support.

    Dynamic Subject Line. For example, the contact form should have 5 different options that need to have different email subjects

    You can set up multiple email notification templates. Please check this guide: setting-up-email-notifications


    The incoming form must be from the form fillers email, so that way when we reply back it goes straight to the form-filler

    You can set the Reply-to Email option to the user's email so you'll be able to reply back to the user's via email.

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    Some fields must be mandatory.

    Yes, you can set the fields mandatory or not.

    GUIDE: how-to-set-a-field-as-required-or-non-required


    After the form is completed there should be some kind of "Thank you for completing this form, a representative will reach back out to you soon" message or popup

    You can set up a custom Thank You page and display it after form submission.

    GUIDE: setting-up-the-thank-you-page.


    Conditional Text Fields

    Yes, you can set up conditions for the fields.

    GUIDE: smart-forms-conditional-logic-for-online-forms


    Link with Klaviyo so we can set up an autoresponder

    Yes, we have a direct integration with Klaviyo.

    GUIDE: https://www.jotform.com/integrations/klaviyo


    I hope this information helps. let us know if you have further questions/