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  • Profile Image

    Please remove my email from your bounce list

    Asked by primeorganics on November 19, 2013 at 02:49 AM

    I have just published the website for www.primeorganics.com.au but when sending a test enquiry it tells me the address is on the bounce list. The email address is now set up & working.

     

    Thanks

    Page URL:
    http://www.primeorganics.com.au/contact.htm

    email bounce list bounce www
  • Profile Image
    JotForm Support

    Answered by EltonCris on November 19, 2013 at 05:24 AM

    Hi there,

    Sorry for the delay.

    Your email is now removed in the bounce list. Kindly recheck and verify if this is now resolved.

    The following is the reason:

    Result: 

    webmaster@primeorganics.com.au is IN the bounce list  

    Reason(s) : 5.1.0 - Unknown address error 550-'5.1.1 Relay denied for webmaster@primeorganics.com.au via 199.255.193.7'

    According to the bounce reason, this is an unknown email address or probably doesn't exist or invalid. Kindly review if this email is correct or if there's no typo in it.

    Thank you!