Quota error message despite submission deletions

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    sharon_Sharon_sharon860
    Asked on February 26, 2021 at 04:44 PM

    I permanently deleted submissions but the form still stays I am over the quote. The usage meter does not show any overages.

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    Lorenz_A
    Answered on February 26, 2021 at 10:04 PM

    Greetings,

    It seems your account remained in "Overlimit" status. I have reactivated your account and cleared your form's cache so your forms should be working now.

    Let us know if you need any further assistance.