Quota error message despite submission deletions

  • sharon_Sharon_sharon860
    Asked on February 26, 2021 at 4:44 PM

    I permanently deleted submissions but the form still stays I am over the quote. The usage meter does not show any overages.

  • Lorenz JotForm Support
    Replied on February 26, 2021 at 10:04 PM

    Greetings,

    It seems your account remained in "Overlimit" status. I have reactivated your account and cleared your form's cache so your forms should be working now.

    Let us know if you need any further assistance.