ERROR WHEN SUBMITTING PAYMENTS

  • Roley
    Asked on February 26, 2021 at 5:02 PM

    We just switched back to using Square for payments. We can't seem to figure out how to resolve the error that clients are getting when submitting payments. Please see attached.

    Jotform Thread 2929387 Screenshot
  • roneet
    Replied on February 26, 2021 at 11:32 PM

    Could you please re-connect your form to Square?

    You can do so by opening the Square Payment wizard, then changing the mode to Test Mode then back to Live Mode, and finally clicking the Connect button.

    Do let us know how it goes after that.