We use our account every week, what is wrong?

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    Asked on February 26, 2021 at 05:05 PM


    I use my/our account for Skinnsbergs Atletklubb 4-5 times/week, must be something wrong that i'm not understand.

    We have also done our payment as we should.... I really hope, not on me and my answer, my friend do that.

    So till me, is it the account for Skinnsbergs Atletklubb you are sending me a mail notice for?

    Br. Per Andersson, Skinnsbergs Atletklubb, Sweden

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    Answered on February 26, 2021 at 10:35 PM

    The account associated with your email address is on free status and your usage is clear, please provide us more details about the alerts you received, so we can assist you further. If possible, please upload images to this ticket, this guide will help you to do so: How to Post Screenshots to Our Support Forum

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    Answered on February 27, 2021 at 03:55 AM
    Hi again
    Sending you screenshots that you asked for.
    Br. Per
    Den lör 27 feb. 2021 04:35Jotform skrev:
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    Answered on February 27, 2021 at 08:03 AM

    We would like to apologize for any inconvenience. For some reason, the screenshot(s) you are trying to share with us was not posted. If you are replying directly from your email, may I suggest that you reply directly to this ticket instead, please? You can include a screenshot in your reply by following the instructions in this guide — https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    We will wait for your response.