What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Issue while trying to use "submission verifier" app

    Asked by CecilevdM on November 19, 2013 at 06:01 AM

    Hi. I want to find out whether it is possible to validate email addresses on this site? So for example before someone can complete a form, they need to enter an email address to which a link is sent that they need to click on before being able to submit forms. I saw you had an app (Submission Verifier) that looks like it does this, but everytime I click on "Launch App", a box comes up asking for my username and password. After I enter this and press "Sign-In", the username and password I entered just dissappears and it akss for it again.


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    JotForm Support

    Answered by guilledutra on November 19, 2013 at 08:54 AM


    I'm afraid that the submission verifier app will be helpful  in order to achieve what you are looking for, please could you try by clearing your browser's cache and cookies and then try again, also try with a different web browser such as GoogleChrome  or Mozilla Firefox


    Hope it helps

    please let us know if you need further assistance