Cannot update submit button and button is not working

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    justbuttersweets
    Asked on February 26, 2021 at 05:30 PM

    Hello,


    I cannot edit the submit button properties, and the button itself is not clickable to individuals completing the form. I have tried troubleshoot on various devices(a number of different computers and phones), and have logged out & cleared my cache. Please advise. Thank you!

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    Patrick_R
    Answered on February 26, 2021 at 11:14 PM

    Hello! Kindly note that the Submit button is working but the style of the theme being used is broken. This seems to be a theme issue.

    If I switch the theme; everything seems to be working fine (as shown in the screencast below).

    http://shots.jotform.com/patrick/Screencast%202021-02-27%2009-38-25.webm

    Can you please change the theme of your form and check?

    Let us know if this doesn't work for you.

    Thank you!