What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Hi. It seems that you are using the Dropbox integration from the Submission view page. Don't you?
Since we made some update on Dropbox integration.
We no longer support the ability to integrate with Dropbox from the submission view page.
You can integrate with the newly updated Dropbox integration from Form Editor.
Full folder customization is now also available.
Let me know if that helps you.