Why can't I add multiple emails

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    Graham_Duffy
    Asked on February 27, 2021 at 04:12 AM

    When I set this up I was able to add multiple emails to receive notification of a form submission. Now it says I have to upgrade. But there is no information on the upgrade page about this.

    What is available on the free version and what do I have to upgrade to to have multiple people receive just the notification of the form being submitted?

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    jonathan
    Answered on February 27, 2021 at 08:06 AM

    We apologize for inconvenience. Multiple Recipients in the Email is only possible on paid accounts.

    User guide : Send Notifications to Multiple Recipients

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    When I set this up I was able to add multiple emails to receive notification of a form submission.

    I am not sure where you have seen this, but multiple recipient emails feature had been available only on paid plans.

    FREE account is limited to one(1) Notification Email and Recipient Email only.

    1614431134_603a439ed27be_zzz 2021-02-27

    I hope this clarifies the matter. Please let us know if you need further assistance.