How can I get my account back?

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    Amani Richardson  
    Asked on February 27, 2021 at 07:50 AM

    Hello! I was accused of “phishing” and I need my form back ASAP to proceed with active signups... no forms of payment apr whatever phishing is is happening I just need a form and I want this one back because of the time I spent building it ! Thanks .

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    Gaetan_B
    Answered on February 27, 2021 at 02:27 PM

    Hello,

    Thank you for reaching out.

    It seems that your account has been suspended automatically because of the proposed payment methods combined with a free account.

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    Unfortunately, as this method is used by a lot of phishers, your account has been mistakenly suspended.

    I have reactivated it, and apologize for the inconvenience.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance.

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    Amani 
    Answered on February 27, 2021 at 02:38 PM

    I understand and have no issue upgrading or removing that! How do I gain access in my account again or when? I still can’t even log in!

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    Amani Richardson  
    Answered on February 27, 2021 at 02:44 PM
    Thank you, however, I have just tried to login and it’s still not working!
    ...
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    gerardw
    Answered on February 28, 2021 at 01:15 AM

    I checked your account and it is active.

    Please log into your account using an incognito browser window and check.

    Additionally, please let us know your IP and we can try whitelisting the same at our end.