Unable to review uploaded docs.

  • Profile Image
    Marlaina Bowens 
    Asked on February 27, 2021 at 08:53 PM

    I continue to receive a 404 “Whoops” message each time I try to open my uploaded files. I did not receive a response to the message send more than 6 hours ago.

  • Profile Image
    Answered on February 28, 2021 at 06:37 AM


    Apologize for the issue.
    Can you please confirm you are logged in to your account?
    Please also check the Settings of your account and untick the 'Require log-in to view uploaded files' option:


    If the problem persists, please let us know.
    We will await your response.