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Marlaina BowensAsked on February 27, 2021 at 8:53 PM
I continue to receive a 404 “Whoops” message each time I try to open my uploaded files. I did not receive a response to the message send more than 6 hours ago.
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Sara_GReplied on February 28, 2021 at 6:37 AM
Hi,
Apologize for the issue.
Can you please confirm you are logged in to your account?
Please also check the Settings of your account and untick the 'Require log-in to view uploaded files' option:If the problem persists, please let us know.
We will await your response.