each time I try to view my file I uploaded to check it was attached successfully I get an error message

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    amber dickson 
    Asked on February 27, 2021 at 11:01 PM

    each time I try to view my file I uploaded to check it was attached successfully I get a 404 error message - "each time I try to view my file I uploaded to check it was attached successfully I get an error message"

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    Niko_N
    Answered on February 28, 2021 at 07:21 AM

    Greetings,

    We apologize for the inconvenience.

    As I understand, you are referring to this form below:

    https://www.jotform.com/form/210394134975156

    As I can check, you have several form session saved, and uploaded files for each session is successfully saved. Could you please provide additional details on which field exactly uploaded file is not saved or accessible to check further? You may also try to submit the form and see if the links to your uploaded files from email notification would be accessible.

    404 error occurs when the form owner has limited access set for uploaded files; however, in this case, you should access your uploaded attachments.

    Please give it a try and let us know if the issue persists.

    Thank you!