My account was suspended

  • Isel Reyes-Bolton
    Asked on February 27, 2021 at 11:01 PM

    Hello,

    I was trying to add a link to an image. The link was from my website that is housing my PDF file that I was trying to link to the jot form. There is no personal information associated with this action. The PDF file is my welcome and pricing guide. Please reactivate ASAP or let me know what I did wrong. I am trying to get this completed so I can send out to a client.

    Thank-you.

  • Bojan Support Team Lead
    Replied on February 28, 2021 at 7:06 AM

    Greetings.

    Since spammers are using links in images for click baits, your account was automatically suspended. I have removed the suspension, however, we advise you that you don't use links in images since your account can be automatically suspended again.

    Let us know if you have any additional questions.