My Facebook app with a JotForm is not showing up

  • Profile Image
    rnadasdy
    Asked on November 19, 2013 at 12:46 PM

    We are currently using a 3rd party called Heyo, with a JotForm on that particular tab, but we are very unhappy with Hey and want to delete it. I made a brand new version using Static html/iframe, and it says everything is ok, but it is not shoing up in our tab menu. And when I go to the "test" URL, it looks fine, but the JotForm is not shoing up.

    When I test the macromonday.html file I created in a browser everything looks fine, including the JotForm.

    Any thoughts?

    Here's the app page on Facebook for now:

    https://apps.facebook.com/macro-monday

  • Profile Image
    Welvin
    Answered on November 19, 2013 at 03:06 PM

    Hi,

    Thanks for contacting us. I was able to see the App with the form on it, using a non-support computer. See screenshot:

     

    Please consider clearing your browser cache and opening the App Page using another machine.

    Thanks