What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Adding Form to Facebook Fan Page Tab

    Asked by rnadasdy on November 19, 2013 at 12:56 PM

    We are currently using a 3rd party called Heyo, with a JotForm on that particular tab, but we are very unhappy with Hey and want to delete it. I made a brand new version using Static html/iframe, and it says everything is ok, but it is not shoing up in our tab menu. And when I go to the "test" URL, it looks fine, but the JotForm is not shoing up.

    When I test the macromonday.html file I created in a browser everything looks fine, including the JotForm.

    Any thoughts?

    Belwo is the Facebook URL to see the homepage (the new tab I made called "Macro Monday" is not showing up, the existing "Macro Mondays" (with an "s", through Heyo is there though, and JotForm works, but only in Safari):

    https://www.facebook.com/WesternStatesEnvelope

    Page URL:
    https://www.facebook.com/WesternStatesEnvelope

    Screenshot
    email JotForm static html static www
  • Profile Image
    JotForm Support

    Answered by Welvin on November 19, 2013 at 03:19 PM

    Hi,

    Here's your previous thread: http://www.jotform.com/answers/293098. You can respond there or choose between these threads.

    I was not able to see the Tab when viewing your Facebook Page so I think you should re-try the process. You can use another alternative such iFramehost: Static HTML Tab for Facebook Pages.

    Example: https://www.facebook.com/welvinrc/app_208195102528120

    Please take note that you have to embed your form using the Secure URL feature: Setting Up a Secure or SSL Form. Using normal form URL would cause to a security error to the page, and no one would be able to see the form to the App Tab page.

    Thanks