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StevenAsked on February 28, 2021 at 2:58 AM
Hello Jotform,
For some reason my jotform account has been suspended due to attempt for phishing or collecting personal information. I don't know what's going on here. can you help me troubleshoot it?
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Bojan Support Team LeadReplied on February 28, 2021 at 7:52 AM
Greetings.
Please allow us some time to review your account. As soon as we have more information, we will let you know.
Thank you for your patience.
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Bojan Support Team LeadReplied on February 28, 2021 at 8:04 AM
Greetings.
To reactivate your account, we will need some additional information from you. Please provide us the following:
- The URL where your forms are used/embedded.
- Your website or proof of affiliation to a legitimate institution.
- Share a document that will prove that you are authorized to offer such services.
Please send the requested information here: reviewers@jotform.com. As a subject, please use: Ticket #2931106.
Thank you for your cooperation.