Not able to publish the Jotform link on WhatsApp

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    vivalifeskills
    Asked on February 28, 2021 at 03:14 AM

    Your response time is absurd to say the least.

    When i am operationally stuck because of Jotform you say average response time is 7 ½ hours. Ridiculous.


    I am not able to publish the jot form link on WhatsApp.


    ~Please help urgently.

  • Profile Image
    Sam_G
    Answered on February 28, 2021 at 08:18 AM

    Hi Vivalifeskills,

    We're sorry for the inconvenience.

    I have sent a form through WhatsApp and it is working as expected.

    1614518308_603b9824c468a_

    Are the users who can't load the form all at the same location?

    It's highly likely your security settings. Please check your network security to see if it's not blocking Jotform. Check your Anti Virus as well. Check Extensions such as ad blockers.

    To further troubleshoot and to confirm it is your computer, try checking the form on your mobile device that is connected using your mobile data. See if the form will work there.