What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I reuse a custom name from a deleted form?

    Asked by 4CSummit on November 19, 2013 at 02:01 PM

    I deleted a form and created a new one. I would like to use the link name from the deleted form. It will not let me do so, it is giving me the error "name is in use". However, when I put it in that other web link, it tells me that that form has been deleted. I really need use that form address as it is printed on hundreds of invitations to an event. Can you help me?


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    JotForm Support

    Answered by Mike_T on November 19, 2013 at 03:46 PM

    Thank you for contacting us.

    The form is still in your Trash folder so the custom name is reserved. You can purge the form in order to fix this.

    Alternatively, you can restore that form and change the custom name on it.

    Please feel free to contact us if you need any further assistance.